
A grandchild called saying they're in trouble. Here's how to tell if it's real.
A grandchild calls in trouble and asks for money. How to tell if it is real, and the code word that protects your family.
The Editors3 min read
All guides
Plain answers about suspicious calls, texts and emails

A grandchild calls in trouble and asks for money. How to tell if it is real, and the code word that protects your family.
The Editors3 min read

A call, voicemail or text says you owe back taxes and must pay now. How IRS scams work, what the IRS does not do, and how to check your account safely.
The Editors4 min read

If anyone tells you to put cash into a Bitcoin ATM to protect your money, it is a scam. How the pattern works and what to do.
The Editors4 min read

A friendly text from a stranger, sent by mistake, is how some scams begin. Why not replying is the kind choice, and how to report and block the number.
The Editors3 min read

A link in a text or email can lead somewhere other than it claims. A short routine for checking the address, and what to do if you already tapped.
The Editors4 min read

Social Security numbers cannot be suspended. What the caller wants, why the call feels real, and how to end it.
The Editors3 min read

Callers who ask you to install a remote access tool want control of your device and your bank. How the request works, and what to do if you agreed.
The Editors4 min read

A text from your bank about suspicious activity asks you to call or reply. How to tell if it is real, and why the next call matters more than the text.
The Editors3 min read

A pop-up says your computer is infected and gives a number to call. Why you should never call it, and what to do instead.
The Editors3 min read